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RETAILERS (contact us if you are interested in selling our products):

 

- NK (STOCKHOLM)

- QUINTESSENTIAL (SINGAPORE)

- GALERÍA SET espai d'art: (exclusive in VALENCIA, Spain)

set

ONLINE SHOP:

Materials

- "Senses" and "Artist" collections material: polymer clay beads hand modelled and assembled. Every bead, every knot, every necklace is one of a kind, signed on a a bead plate also engraved with the year of creation and an identification number.

- "Words" collection material: except "About speech" (in lower case and capital letters), wich are made in polymer clay, all necklaces are made of acrylic (3 mm, 0.1 inches thickness) and hand assembled with metal chain and clasp.

- Because all items are hand made or assembled, no two are perfectly alike and sometimes differ slightly from the one in the image which can be a prototype.


Payment

We only accept PayPal payment and credit card through Paypal. To use your credit card through Paypal without having an account: do not login or become a paypal member, just click "Continue" found on the lower left hand section of the Paypal "Checkout" page to take you to a page that will allow you to enter your credit card information securely. With Paypal you can use your Visa, MasterCard, American Express.


packaging

Shipping

- The average time for shipping is one-two weeks. Each item is made especially for you. Occasionally, we are out of stock on an item and it will take a bit longer than 2 weeks. You will be notified at the time you placed your order. If you need something for a gift, please email us to get your order to you as fast as possible.

- We ship all items using the address provided on the Paypal address. please make sure your address is correct and up to date. We are not responsible for items shipped to the wrong address because the one on the Paypal invoice was incorrect. Email us if the item must be shipped to a different address.

- All items are gift packaged and carefully wrapped so they won't get damaged.

- Orders are shipped via Registered Mail service from Spain and will take about two weeks to arrive but depending on the destination, they can take a little longer.

- International buyers may be charged with customs fees/taxes when items arrive. If so, I won't be responsible for those fees.


Refunds, Exchanges

We do our best to provide excellent customer satisfaction. All items purchased through our online store can be returned in their original condition within 30 days of receipt for an exchange or refund. Items that have been altered in any way cannot be accepted for return. If you are not satisfied, please send the item(s) with a copy of your invoice and a note explaining your return to the address below. Sender is responsible for return postage unless due to an error (if wrong item was shipped) on the part of Victoria Contreras. We suggest you use priority mail or a carrier that generates tracking numbers, as we will not be responsible for lost packages. Please allow 2-3 weeks for receipt and processing of your return. For return assistance, please contact us.


Special orders

I design and hand made or assemble each individual piece and also produce commission based works (wich allows to customize lenght, subject, texts, color and details). Feel free to contact me without any compromise or if you have any question: I'll be glad to reply.


CONTACT SHOP

Victoria Contreras Flores
Email: mail(at)victoriacontreras(dot)com

Phone: +34 620146091 in Valencia (SPAIN)

Necklaces Designs Copyright© 2005-2013 Victoria Contreras Flores. All rights reserved.